This comprehensive tool provides an assessment of social skills in the following areas:
- Body language – eye contact, facial expressions, gestures, distance, touch, fidgeting, posture and personal appearance
- The way we talk ¬– volume, rate, clarity, intonation, fluency
- Conversation – listening, starting a conversation, taking turns, asking questions, answering questions, being relevant, repairing, ending a conversation
- Assertiveness – expressing feelings, standing up for ourselves, making suggestions, refusing, disagreeing, complaining, apologising, requesting explanations.
The assessment tool provides a visual summary of a person’s non-verbal, verbal and assertiveness skills, and provides an excellent start-point for planning appropriate intervention.